Track My Order
Track My Order
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to follow your delivery in real time.
How to Track
- Check your inbox for a dispatch confirmation email from Púcaí.
- Click the tracking link provided in the email, or enter your tracking number on the carrier's website.
- If you cannot locate your email, please check your spam or junk folder.
Estimated Delivery Times
- UK Standard — 3–5 working days
- UK Express — 1–2 working days
- International — 7–14 working days (varies by destination)
Need Help?
If your order has not arrived within the estimated timeframe, or if you have any concerns, please contact us at hello@pucai.com with your order number and we will investigate promptly.